Results of the Survey on the Use of Information and Communication Technologies in Enterprises are released by DREM for the first time
The Regional Directorate of Statistics of Madeira (DREM) releases, for the first time, the results of the Survey on the Use of Information and Communication Technologies in Enterprises (IUTICE) in the Autonomous Region of Madeira (ARM) for the year 2021. The availability of the data for Madeira derives from a request made by DREM to Statistics Portugal (INE), which is the entity that conducts this statistical operation in the country and, for this purpose, made a sample size increase for the Region so that representative and reliable data can be available. This survey started in March 2021 and lasted until June of the same year. The coordination of the data collection in the Autonomous Region of Madeira was performed by DREM.
Most of the questions refer to the situation of the enterprise at the time of response, except for those related to e-commerce and regarding the impact of the COVID -19 pandemic, which has 2020 as the reference year.
The results now published always refer to enterprises with 10 or more employees and are divided into 7 major areas of analysis: Internet access and use, e-commerce, electronic information exchange in the enterprise, use of cloud computing services, internet of things (IoT), artificial intelligence (AI) and the impact of the COVID -19 pandemic.
By 2020
More than a quarter of enterprises in the Region have begun or increased efforts to sell goods or services through the internet due to the COVID-19 pandemic
In 2021, 97.5% of the enterprises in the ARM and 37.0% of the employees used a computer with an internet connection for business purposes, with the national averages standing at 96.6% and 44.5%, respectively.
In the same year, 61.3% of enterprises reported having their own website or the website of the economic group to which they belong, which is very close to the national average (61.5%). Most enterprises provided product descriptions, price information and links or references to the enterprise's social media profiles on their websites (78.5% and 66.9% of enterprises with websites, respectively). 63.3% of enterprises used digital communication tools (social media), a percentage above the national average (59.4%), and almost all these enterprises (98.7%) used social networks (97.9% in the country ).
The sale of goods and services via e-commerce accounted for 8.0% of total turnover in 2020. In Portugal, the share was 17.0%.
About 41.7% of the enterprises purchased cloud computing services to use over the internet, a percentage that exceeds the 34.7% recorded in the country, with email service and file storage services (96.4% and 71.1% respectively) standing out.
More than a quarter of enterprises (26.3%) use interconnected devices or systems that can be monitored or remotely controlled via the internet of things (IoT). In Portugal, the share was 23.4%.
15.6% of the enterprises in the ARM (17.3% in Portugal) used artificial intelligence (AI) technologies. The most widely technologies used were those for analysing written language (68.2%), identifying objects or persons based on images (22.7%) and automating different workflows or assisting in decision-making (16.6%).
In 2020, in the context of the COVID -19 pandemic,26.6% of the enterprises have started or increased their efforts to sell goods or services over the internet, and 21.1% have increased their investment in information and communication technologies (ICT). In the country, and by the same order, these percentages were 21.3% and 24.0%.
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