In 2023

Visits to urgent care services increased by 3.6%, while the number of medical appointments decreased by 2.9%

The Regional Directorate of Statistics of Madeira (DREM) released the results of the data collection from the Primary Health Care Units (UCSP) in the Autonomous Region of Madeira (ARM), for the period 2021–2023. The data collection was carried out with the Regional Health Service of the ARM (SESARAM), using a data collection application provided by Statistics Portugal (INE). The information collected refers to the seven Health Centres and their respective 47 functional units that comprise the Health Centre Grouping of the ARM (ACES), created in 2016.

In 2023, the staff serving in the UCSPs of the ARM consisted of 1 888 professionals, of whom 252 were physicians, 658 nurses, 56 senior health technicians, and 80 diagnostic and therapeutic technicians.

During that year, 298 126 medical appointments were recorded (-2.9% compared to 2022), 75.0% of which were “General and Family Medicine / General Clinic – Adult Health” (223 468 appointments; -2.7%) and 10.6% were “Newborn, Child and Adolescent Health” (31 540 appointments; -6.4%). Of the total medical appointments, 144 555 were first appointments (48.5%), a decrease of 1.4% compared to the previous year.

In 2023, 305 651 nursing appointments were performed (+1.0%), 31 033 psychology appointments (+0.9%), 17 833 nutrition appointments (+7.5%), and 2 634 social service appointments (-18.0%).

In the urgent care services, 175 319 patients were observed in 2023, an increase of 3.6% relative to the previous year. Of these patients, 91.1% were referred to home care or outpatient appointment at a Health Centre, and 8.8% had to be referred to the hospital.

At the Porto Santo Health Centre, the only one with inpatient facilities, 124 hospital admissions were recorded in 2023, totalling 1 572 inpatient days. Each admission had an average duration of 12.7 days.

In 2023, at the level of the home care service, 90 114 visits were carried out, a decrease of 0.9% compared to 2022 (90 890 visits). Of the visits performed, 94.5% were by nurses, 5.1% by physicians, and 0.4% by senior social service technicians.

In the UCSPs, 90 383 complementary diagnostic procedures were performed in 2023, reflecting a decrease of 4.7% compared to 2022 (94 817 procedures). In the same period, 129 661 complementary therapeutic procedures were performed, representing an increase of 0.2% compared to 2022 (129 401 procedures).

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